Shipping and Delivery Policy
Welcome to Vasanani E-Commerce! Our shipping and delivery policy outlines the procedures and expectations regarding the shipment of products purchased through our website. Please read this policy carefully to understand how shipping and delivery are handled.
1. Shipping Methods
1.1 Carrier: We use reputable carriers to deliver your orders, ensuring reliable and timely delivery. The carrier used may vary depending on your location and the shipping method selected at checkout.
1.2 Shipping Locations: We currently ship to addresses within 10 to 15 business Days. If your location is not listed, please contact us to inquire about shipping availability.
2. Processing Time
2.1 Order Processing: Orders are typically processed within 3 to 5 business days after payment confirmation. Processing times may vary during peak seasons or promotional periods.
2.2 Customized or Made-to-Order Products: Some products may require additional processing time due to customization or being made-to-order. Please refer to the product description for specific details.
3. Shipping Costs
3.1 Shipping Charges: Shipping charges are calculated based on the weight of the products, shipping destination, and selected shipping method. The shipping cost will be displayed during the checkout process before you complete your order.
3.2 Free Shipping: We may offer free shipping promotions for orders meeting certain criteria, such as minimum purchase amount or specific product categories. Details of free shipping promotions will be communicated on our website.
4. Delivery Time
4.1 Estimated Delivery: Estimated delivery times vary depending on the shipping destination and selected shipping method. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the status of your delivery.
4.2 Delays: While we strive to deliver your order within the estimated timeframe, unforeseen circumstances such as weather delays, customs clearance, or carrier issues may impact delivery times. We appreciate your patience in such situations.
5. International Shipping
5.1 Customs and Duties: For international orders, customs duties, taxes, and fees may be charged by the destination country’s customs authority. These charges are the responsibility of the recipient and are not included in the shipping cost paid at checkout.
5.2 Shipping Restrictions: Certain products may be restricted from international shipping due to legal or logistical reasons. Please review product details and shipping restrictions before placing your order.
6. Order Tracking
6.1 Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website.
7. Delivery Issues
7.1 Lost or Damaged Shipments: In the rare event that your shipment is lost or damaged in transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure a satisfactory outcome for you.
8. Contact Us
If you have any questions or require assistance regarding our Shipping and Delivery Policy, please contact us at:
Vasanani E-Commerce
[Address : Garden House Tilanga Gopiganj Bhadohi UP]
[Email Address [email protected]]
[Phone Number +917042537799 / 9119602103]
Conclusion
Thank you for choosing Vasanani E-Commerce. We are committed to providing you with a positive shopping experience, and our Shipping and Delivery Policy is designed to ensure efficient and reliable delivery of your orders. If you have any concerns or special requests regarding shipping, please do not hesitate to reach out to us.